TDAmeritrade has a Friday Meltdown that burns customers

TDAmeritrade is not known for its trading platform prowess. They seem to not be able to get there real time streaming down to a science. Usually about once a week the system has some minor cliche that would typically not be noticed if you were not trading actively. These are happening often enough that they have started the don't ask, don't tell policy for customer service. They aren't telling and they aren't asking if you were effected by their technical issues. Often trades will not cancel or they will freeze while they are pending. If you missed a trade and want to cancel often times you are unable to do so and instead have to wait for the stock to come back down have it be executed and then sell it again. This has happened many times the past month but they customer service department refused to acknowledge there was a problem. I would consider this a basic form stealing. Friday's was the far more egregious. More to follow in the next post.